01
Lead intake, ponds and speed-to-lead
- A public web form for each team, in English, Spanish and Portuguese.
- Source, referrer and UTM campaign kept from the first click.
- Duplicates detected by email or phone and flagged for review — never merged automatically.
- Round-robin assignment or a first-to-claim pond.
- A first-response task with an SLA; speed-to-lead measured from arrival to your first call, note or message.






